This page is for our digital eSIMs. If you need a physical SIM card, click here.

Say Konnichiwa To The Best Japan eSIM!

œ“eSIMs for long stays and short trips

œ“English language customer support

œ“No contracts

œ“Profits go to charity

infoIs my device eSIM-compatible?
eSIMs are compatible with any device with an EID. That's most newer smartphones, including iPhones and most recent Android phones, as well as many newer smartwatches and tablets. To find your device's EID, check its settings or dial *#06#.

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Choose How Long You Will Be In Japan

Long Term eSIMs

Our long-term Japan eSIMs are perfect for you if you are living, working or studying in Japan.

Important: Email delivery is not available for this product. Instead, we'll give you a physical eSIM Access Code for your eSIM. Find out why here.

Japan Voice+Data eSIM

Voice, Text & Data eSIM

¥2,970

japan esim

œ“4G Data on the Docomo network
œ“Free incoming calls & incoming texts
œ“Real Japanese phone number
œ“No contract, cancel anytime
œ“English language support

œ“In Stock

Choose a plan from ¥1,650 per month when you activate your eSIM

How It Works

1. Buy your eSIM today for just ¥2,970.

2. Choose between Free Shipping and Free Pick-Up in Japan. If you've chosen Free Delivery, upload your ID to our secure system. (Find out why email delivery isn't available here!)

3. We'll ship your eSIM Access Code right to you, or if you've chosen to pick up, you can show your ID at the Pick-Up Point to collect it right away.

4. Enter your Access Code on our activation portal, then choose a plan from ¥1,650 / month. See our plans here.

5. Install your eSIM and enter APN settings using our easy to follow instructions. That's it!

You can use Mobal eSIMs in any unlocked device that's compatible with eSIMs and supports the Band 1 (2100MHz) frequency. - how to check if your phone is eSIM compatible.

That means that any Android smartphone or Apple iPhone that is compatible with eSIMs can use a Mobal Japan eSIM, including USA iPhone 14s and 15s which are eSIM-only.

Can I get a physical SIM card instead?
Sure! We have physical SIMs too - get your Japan SIM card here.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with a Mobal eSIM.

How do you know if your phone is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our eSIM. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our eSIM. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

Ongoing Plans

When you activate your eSIM, choose from one of our four monthly plans.

Monthly Plans

Superfast Data

Cost
Per Calendar Month

1GB

¥1,650

5GB
Most Popular!

¥3,190

10GB

¥3,630

30GB

¥4,378

Your superfast data allowance resets on the 1st of each month.

Outgoing calls & texts will incur additional charges. You can find the usage rates here.

œ“In Stock

Choose a plan from ¥1,650 per month when you activate your eSIM

All Our Plans Include

Each month you get 1GB, 5GB, 10GB or 30GB of super-fast data.

If you use up your entire data allocation, you'll get reduced speeds (around 200 Kbps). However, your data is always on - it never stops. Your monthly allocation is reset on the 1st of every month, and you can change to a different plan at any time in your online account.

All of our Japan Voice+Data eSIM plans come with a real 070, 080 or 090 Japanese phone number - crucial for living and working in Japan.

Our eSIMs connect to the Docomo network, so you get ultra-reliable service. Docomo cover over 99% of Japan's population.

Terminate your service any time - with no termination fees!

Incoming calls are free, incoming texts are free too. Outgoing calls are charged by the minute, texts are charged per 160-character message. See the Call Rates section below for details.

We guarantee you'll get easy, friendly English-language support whenever you need it!

If your device supports tethering/hotspot use then you can easily tether to your other devices. See our FAQs for more information.

We don't add extras to the prices we show - what you see is what you pay.

We don't charge activation fees - our competitors will add large fees onto your first bill (plus tax!). We don't charge termination fees either.

smartphone user

If you've ever tried to get a Japanese eSIM, you'll be well aware that it's really difficult, especially if you need a real Japanese phone number. Until now, you've had the choice of filling out complicated forms in Japanese with a traditional network, or going to an English-speaking company to get a Data Only eSIM which uses an unreliable roaming network. The Mobal eSIM is the best solution for English speakers in Japan!

smartphone user

Real Japanese Phone Number

All our Japan Voice+Data eSIM plans come with a real 070, 080 or 090 Japanese phone number. You get cheap outgoing calls and texts, and incoming calls and texts are free! A real number is essential in Japan if you're working or studying. Some providers supply a 'virtual' number, but these aren't accepted by many institutions. For the best experience living in Japan, Mobal Japan Voice+Data is your perfect partner.

" I arrived in Japan almost four months ago, and I had no idea how difficult it was going to be to get a mobile-phone service... Knowing that I can now get a SIM card without a termination fee ... is ideal for me "

Seamus, Ireland

No Hidden Charges

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No additional taxes


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No activation fees


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No termination fees


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No minimum contract term

What you see is what you pay. All our prices include all applicable tax - no tax will be added later. No surprises!

" They had the best value plans ... the staff were friendly and fast to respond. I would recommend Mobal to friends and family. "

David J

How we compare with Japanese eSIM providers...

mobile competition
With Other Japanese Providers...

yes eSIMs are often data-only

yes You need to visit a store & fill in lots of paperwork

yes eSIMs use unreliable roaming networks

yes You need a Japanese bank account

yes You need to commit to a long contract

yes There are lots of complicated hidden fees & charges

yes Customer support is mostly Japanese

mobile competition
With Our Japan eSIM...

yes Voice & data with a Japanese phone number & free incoming calls

yes Order online

yes Our eSIMs use the super-reliable Docomo 4G network

yes Payment by Debit/Credit Card or PayPal

yes No contract!

yes No additional taxes, no minimums, no hidden extras

yes English language customer service

Why Our Japan eSIMs are the smart choice

4g network
Always-On Fast 4G Data

You get fast 4G data to use in Japan. If you go over your monthly allocation, speeds slow down, but data doesn't stop - there's no need to worry about running out

guarantee
Money Back Guarantee

We are confident that you'll love our service we offer a full & prompt, no-hassle money back guarantee

docomo
Excellent Coverage

Our eSIMs connect to the Docomo network. Docomo covers over 99% of Japan's population, so you get super-reliable service

english language
English Language Support

We guarantee you'll get easy, friendly English-language support whenever you need it from our native-English-speaking team!

4g network
Perfect For Long Stays

Our long-term eSIMs are ideal for living, working or studying in Japan

our charity
Profits Go To Charity

We guarantee that the majority of our profits go to our charity partners. Your eSIM is making the world a better place!

" The staff were very helpful with great English, and made the experience easy, far better than some of the other SIM services I encountered. Would definitely recommend Mobal, and will be using them next time I visit Japan. "

Richard, UK

Pick-up & Shipping Options

Due to Japanese law, we're required to verify that you're the person using the eSIM. To do that, we can mail a unique access code to the address listed on your ID, or you can show your ID at a pick-up point in Japan. It may seem counter-intuitive, but it helps us to keep you and your service secure.

FREE Pick-up in Japan

You can collect your eSIM access code in Japan - completely free of charge. All you need is your order confirmation and your passport. Simply show those to the staff at the pick-up point, and they'll hand your eSIM access code right to you.

Simply choose your preferred collection point and pick-up date in the checkout. Your SIM will be available for instant pick-up after placing your order! Just show your order confirmation email and your passport to the agent when you collect your SIM.

Haneda Airport Terminal 3
JTB Meeting Counter
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Open from 10am - 8pm every day

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JTB Meeting Counter, Haneda Airport T3, Arrivals (2nd) Floor, International Terminal

bus

Free Shuttle Bus from Terminal 2

Located a short (1 minute) walk from the Arrivals Gate. If nobody is manning the front desk please use the phone on the desk for assistance.

A free shuttle bus service is available from Terminal 3. Find more information here.


map of jtb Travel Center

map of jtb Travel Center

Download Photo

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 1
JTB Travel Center
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Open from 9am - 6pm every day

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1st Floor (International Arrival Lobby) Narita Airport T1

The Narita Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Narita Airport Terminal 2 (Available until March 9th 2024)
JTB Meeting Counter
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Open from 10am - 6pm every day
Important: From March 10th, no stock will be available here. Use Terminal 1 instead (there is a free shuttle bus from T2 to T1)

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Narita Airport Terminal 2 Meeting Counter JTB Meeting Counter- Ground Floor, Terminal 2

Located a short (1 minute) walk from the Arrivals Gate.
If nobody is manning the front desk please use the phone on the desk for assistance.


map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shibuya - Mark City Building
Play! Diversity Shibuya Coin Space (4th floor)
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Open from 9am - 11pm every day

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4th Floor, Shibuya Mark City, 1-12-1, Dogenzaka, Shibuya-ku, Tokyo 150-0043

This office is located on the 4th floor of Shibuya’s Mark City shopping complex. Play! Diversity Shibuya Coin Space have a tourist office and co-working space with a baggage deposit service, Wi-Fi, water server and device charging.

Mark City is located inside the Creation Square Shibuya space.

How to get there by train
Shibuya Station via the Keio Inokashira Line; the Tokyo Metro Ginza, Hanzomon and Fukutoshin lines; the Tokyu Toyoko and Den-en-toshi lines; and the JR Yamanote and Saikyo lines. Shibuya Mark City is located above the Keio Inokashira Line station.



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Shinjuku Station
Travelex Keio Shinjuku – West Ticket Gate
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Open from 11am - 3pm & 4pm - 7pm every day

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West Ticket Gate, Keio Shinjuku Station, 1-1-4 Nishishinjuku, Shinjuku-ku, Tokyo, 160-0023

There are two Travelex locations at Shinjuku Station. Our SIMs are stocked at the West Ticket Gate location. The other Travelex at the station is permanently closed.



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Tokyo Station, Marunouchi
Travelex Currency Exchange Counter
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Open from 12pm - 5:30pm every day

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Marunouchi North Entrance, Tokyo Station JR East Travel Service Center, Marunouchi North Entrance, Tokyo Station

The Travelex counter is on the ground floor under the famous domed roof of the Marunouchi exit of Tokyo Station (the Imperial Palace is only a 5-minute walk) and offers money exchange/ATM services.



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Asakusa Tourist Information Centre Travelex
Travelex Currency Exchange Counter
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Open from 9am - 5pm every day

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Asakusa Culture Tourism Center 1st Floor, 2-18-9, Kaminarimon, Taito-ku, Tokyo


map of asakusa


How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Sapporo
Hokkaido-Sapporo Tourist Information Centre
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Open from 8:30am - 7:45pm every day

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JR Sapporo West Concourse, Kita 6-jo Nishi 4-chome, Kita-ku, Sapporo

Located inside of the “Hokkaido-Sapporo ‘Food and Tourism’ Information Building”. Visitors can access tourist information for all of Hokkaido as well as information on events taking place in Sapporo.


How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kyoto Tower
Kyoto Tower - JTB Tourist Information Center
clock

Open from 10am - 5:30pm every day

pin

3rd Floor, Kyoto Tower

Kyoto Tower is located just across from Kyoto Station & is Kyoto’s tallest structure. Collect your SIM from the JTB Tourist Information Center on the 3rd floor, and get some local travel advice at the same time.

Travel Tip: If you plan on visiting Kyoto Tower get a discounted entrance ticket at your SIM collection point.


map of jtb Travel Center

map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Nagoya (Chubu) Airport
JTB Travel Center
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Open from 9am - 7:30pm every day

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International Arrivals lobby

The Nagoya Airport Travel Center managed by JTB is the perfect start point for your trip to Japan. Exchange or purchase your JAPAN RAIL PASS (and collect your SIM) and get expert travel advice on arrival.


map of jtb Travel Center



Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Nagoya City
Travelex Currency Exchange Counter
clock

Open from 10am - 3pm every day

pin

Sakae Money Transfer Plaza, Sakae-Chika (Underground), 3-4-6 Sakae, Naka-ku, Nagoya 460-0008

The Travelex Counter is located underground in "Sakae-Chika" beside the S9 Exit


map of jtb Travel Center

map of jtb Travel Center



Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Naha Airport
Naha Airport Tourist Information Office(International)
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Open from 9:00am - 6:00pm every day

pin

1F Naha Airport international terminal, 280 Kagamizu, Naha City



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Naha City
Okinawa Tourist Information Center
clock

Open from 9:00am - 6:00pm every day

pin

2F A Block Kafuna Asahibashi 1-20-6 Izumizaki, Naha City



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Kansai Airport Terminal 1
JTB Kansai Tourist Information Centre
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Open from 9am - 7pm every day

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Terminal 1 arrivals - central of 1st floor

Kansai Tourist Information Center managed by JTB is welcoming you to collect your SIM in the fast lane for free. They also offer to you travel maps and materials for free. Plus, get expert travel advice on arrival.


map of jtb Travel Center

map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Osaka Namba Walk Travelex
Travelex Tourist Information Centre Osaka
clock

Open from 10am - 9pm every day

pin

2nd Avenue South, Namba Walk, 1-3-10 Namba, Chuo-ku,, Osaka-city, Osaka, Tokyo. Postal code: 542-0076



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Osaka Station
Travelex Tourist Information Centre Osaka
clock

Mon - Fri 10am - 7pm
Sat, Sun and national holidays 10am - 6pm

pin

Tis Osaka, JR Osaka Station, 3-1-1, Umeda, Kita-ku, Osaka City, Osaka



How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.

Yokohama Station
Keikyu - Travelex Currency Exchange Counter (B1F)
clock

Open from 11am-7pm 7 days a week

pin

Basement Level Yokohama Station (Keikyu), 1-1-4 Minami-Saiwai, Nishi-ku, Kanagawa Prefecture 220-0011


map of jtb Travel Center

map of jtb Travel Center

Download Map

How to Collect
collection point

Step 1
Order your SIM online –choose your preferred collection point and pick-up date at checkout.

passport image

Step 2
Visit your collection point, show your order confirmation email and passport.


FREE Shipping

We ship around the world so you can receive your eSIM Access Code before you travel.

Select your delivery country below to view shipping options. (If your country is not listed, please select 'Country not listed' to check out the options available to you).

Shipping To Australia

FREE International Mail (15-30 Business Days)

ID Upload Required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Australia. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickDriver’s License

divide
divide
state id

greent tick Australian State ID Card

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Brazil

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Brazil. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickBrazilian Passport

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divide
state id

greent tick Billing documents from State owned Water or Electricity company (dated within 6 months)

You need to submit both forms of ID for delivery to Brazil

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Canada

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Canada. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickCanadian Driver’s License

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divide
state id

greent tick Canadian Provincial/Territorial Photo Card

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To China

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to China. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


id for japan sim

greent tickChinese Residence Card

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Denmark

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Denmark. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickPhoto Page of Danish Passport

divide
divide
state id

greent tick CPR ID Card

You need to submit both forms of ID for delivery to Denmark

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To France

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to France. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickPhoto Page of French Passport

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Germany

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Germany. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickPersonalausweis

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divide
state id

greent tick Aufenthaltstitel

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Greece

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Greece. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickGreek Passport

divide
divide
state id

greent tick Electricity Bill (PPC)

You need to submit both forms of ID for delivery to Greece

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Hong Kong

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Hong Kong. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickHong Kong Passport

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divide
state id

greent tick Bill from Water Supplies Department (dated within 6 months)

You need to submit both forms of ID for delivery to Hong Kong

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To India

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to India. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickIndian Passport (Photo Page + Address Page)

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Ireland

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Ireland. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickIrish Driver's License

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Israel

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Israel. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickDriving License

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passport

greent tickIsrael Passport (Photo Page)

You need to submit both forms of ID for delivery to Israel

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Japan

FREE International Mail (2-5 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Japan. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickJapan Residence Card
(Front & Back)

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passport

greent tickJapan Special Permanent
Resident Certificate

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Macau

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Macau. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


passport

greent tickPassport & State Run Water Bill

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id

greent tickElectricity Bill

You need to submit both Passport & State Run Water Bill or Electricity Bill delivery to Macau

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Malaysia

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Malaysia. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickMyKad (Malaysian Identity Card)

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passport

greent tickPassport (Photo Page)

You need to submit both forms of ID for delivery to Malaysia

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To New Zealand

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to New Zealand. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickNew Zealand Driving License (Front & Back) & Must Contain Your Address

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To The Philippines

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to The Philippines. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickPhotoPage of Your Passport

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passport

greent tickElectricity Bill
(Dated Within 6 Months)

You need to submit both forms of ID for delivery to The Philippines

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Singapore

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Singapore. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickSingapore National Registration Identity Card (NRIC)

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To South Africa

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to South Africa. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickSouth African Passport

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passport

greent tickBilling documents from State owned Electricity Company (dated within 6 months)

You need to submit both forms of ID for delivery to South Africa

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To South Korea

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to South Korea. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickResident Registration Card

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Spain

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Spain. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickDocumento Nacional de Identidad (front & back)

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To Taiwan

FREE International Mail (8-15 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to Taiwan. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickDriving License

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To UK

FREE International Mail (2-5 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to the UK. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickUK Photocard Driver's Licence

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passport

greent tickUK Paper Driver's Licence + Photo Page of Passport

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping To USA

FREE International Mail (2-5 Business Days)

ID upload required

To deliver your eSIM Access Code we require you to upload proof of your shipping address. Don't worry, uploading your ID is quick, simple and secure.

Accepted ID

We accept the following forms of ID for delivery to the USA. Your ID must show your Name, Shipping Address, Photo, Date of Birth and have a valid expiration date. Please note that your Name and Shipping Address must match the information you have entered on your order. Please note that we can only deliver to the address shown on your ID.


license

greent tickUSA Driver’s License

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passport

greent tickUSA State ID Card

Why do we need this information?

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIM Access Codes. In order to prevent fraudulent usage, we can only deliver your SIM to the address shown on your ID.

We will ask you to upload your ID after placing your order. Rest assured that your ID is fully encrypted on our secure servers and that your personal information is completely safe and secure.

Don't have this form of ID?
Don't worry simply choose to pick-up your SIM when you arrive in Japan.

Shipping Unavailable

Unfortunately, we are unable to ship our Voice, Text & Data eSIM to your delivery country at this time.

Don’t worry though, you can collect your eSIM from airports and cities around Japan. To select your pick-up location, simply click the "Pick-up (Free)" button above.


Call Rates

Domestic Calls
Incoming Calls FREE
Japan cell phones & landlines ¥44 per minute
Voicemail ¥44 per minute
International Calls
Incoming Calls FREE



International Calls to...
Australia, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Hong Kong, Indonesia, Ireland, Italy, Malaysia, Netherlands, New Zealand, Philippines, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States

0063 Prefix Calls
¥65 per minute
Calls to other Countries ¥200 per minute

International direct dialling is not available, but you can use the 0063 prefix service to make international calls at lowered rates. This service will become available to you 2 business days after eSIM activation.

Text Messages
All Incoming Texts FREE
Domestic Texts ¥33 per message
International Texts ¥140 per message

We recommend using apps such as Whatsapp or iMessage to call and message for free

Billing

For your first month of service, your monthly Plan fees will be pro-rated. For example, if you activate your eSIM/SIM on July 16th, you will be billed half of your regular monthly bill for the period from July 16th until July 31st. On August 1st, you will be billed in advance for the month of August. Going forward, you will be billed on the 1st of every calendar month until you choose to cancel your service.

Any chargeable calls and texts will also be billed to you on the 1st of the month.

You can view fully itemized statements detailing all of your charges in your online account - so you always know exactly what you are paying for!

We accept payments from all major credit/debit cards and Paypal. You can also pay your monthly fees by cash - see below.

payment options
payment options
Pay By Cash

If you are living and working in Japan, you may find that it's not convenient to pay your bill long-term with your international Debit/Credit Card or PayPal account. Some international providers charge transaction fees - or you may not be keeping money in your international account.

We have a solution!

Buy Your eSIM With Cash Using MobalPay

MobalPay is our unique payment solution designed for expats in Japan. You can pay for and top up your MobalPay Mastercard using cash all over Japan. Then, you can buy your Mobal eSIM using your new MobalPay card! Find out more about MobalPay here.

" The Mobal staff were very helpful with great English. The phone service is faultless - very fast with excellent coverage "

Claire W

FAQs

If you've never heard of Mobal before, here are some of the facts about us:

a) Mobal is one of the world's longest running cell phone providers and was founded in 1989. We have offices in Japan, Europe & North America, so we're well placed to serve during your stay in Japan, before and after your trip!

b) You're in good company! Since 1989, Mobal has served over 250,000 international travelers and has earned great reviews from the likes of Frommer's, Budget Travel and TIME Magazine. We specialize in providing English-language service to travelers and most importantly, we're dedicated to keeping things simple (which we know isn't always the case with traditional Japanese providers!).

c) Mobal guarantees that the majority of profits go to charity. So, with a Mobal SIM, you don't just travel the world, you make it a better place!

As you can see, we're a well-established company with a proven reputation. We are dedicated to providing a great service, and we would love you to join our community of international travelers!

All usage charges are fully itemized in your online account, so you always know exactly what you are paying for. Your log-in information will be emailed to you when you activate your service.

All of your charges are billed in Japanese Yen (JPY).

You can use Mobal eSIMs in any unlocked device that's compatible with eSIMs and supports the Band 1 (2100MHz) frequency. - how to check if your phone is eSIM compatible.

That means that any Android smartphone or Apple iPhone that is compatible with eSIMs can use a Mobal Japan eSIM, including USA iPhone 14s and 15s which are eSIM-only.

Can I get a physical SIM card instead?
Sure! We have physical SIMs too - get your Japan SIM card here.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with a Mobal eSIM.

How do you know if your phone is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our eSIM. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our eSIM. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

Data is fast, free and and unlimited, you'll get 1GB, 5GB, 10GB or 30GB of fast 4G data per month.

If you use up your entire monthly plan allowance, your data speed will be reduced to a maximum of 200 Kbps. These reduced speeds may not be sufficient for streaming music or video, but they will still allow activities such as web browsing, emailing, posting to social media, Whatsapp messaging, etc.

Your high speed data allowance will be reset on the 1st of each month.

Your voicemail service will be automatically set-up for you when you activate your SIM. Voicemail is easy to use! Simple instructions are included in your package.

Yes, the Japan Voice + Data eSIM service supports SMS text messages.
Note, as with all SMS services, your messages can be delayed, corrupted or on occasion, fail to send. If your message is urgent, we would always recommend that you place a phone call rather than sending a text message.

Yes! You can collect your eSIM access code from our convenient collection points at airports and cities around Japan - completely free of charge. Simply choose your pick-up point when you add your product to the shopping cart.

Our Mobal Voice+Data eSIMs cards only work in Japan. They will not work in any other countries.

Some of our services support tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.
To find out more about tethering please visit our support page Creating a Hotspot / Tethering - Mobal Japan Unlimited Support.

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & texts.

It is a requirement of Japanese law that we must collect ID from users of Japan Voice eSIMs to prevent fraudulent usage. If you are picking up your eSIM Access Code in Japan, you can simply show your passport when you collect. You must present your full valid current passport, not a copy or scan.

If you choose delivery, you must upload your ID before shipping. Check out our Shipping & Pick-up Options to find the right choice for you.

Be assured that we are committed to protecting your security for the lifetime of your service with us. Your ID information is fully encrypted and stored in a secure environment.


Discover our Data Only Japan eSIMs, business travel, or short trips. Choose your perfect eSIM below and get it via email within minutes!

eSIMs are downloadable embedded SIM cards, eliminating the need for physical cards and providing seamless connectivity. If your device doesn't support eSIMs, check out our physical Japan SIM cards here!

You can use Mobal eSIMs in any unlocked device that's compatible with eSIMs and supports the Band 1 (2100MHz) frequency. - how to check if your phone is eSIM compatible.

That means that any Android smartphone or Apple iPhone that is compatible with eSIMs can use a Mobal Japan eSIM, including USA iPhone 14s and 15s which are eSIM-only.

Can I get a physical SIM card instead?
Sure! We have physical SIMs too - get your Japan SIM card here.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with a Mobal eSIM.

How do you know if your phone is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our eSIM. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our eSIM. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

Mobal Japan Tourist eSIMs

8 Day Data Only eSIMs

8 day eSIM

1GB

¥1,920

Find Out More

8 day eSIM

3GB

¥2,340

Find Out More

8 day eSIM

10GB

¥2,750

Find Out More

8 day eSIM

30GB

¥3,200

Find Out More

16 Day Data Only eSIMs

8 day eSIM

1GB

¥2,260

Find Out More

8 day eSIM

3GB

¥2,800

Find Out More

16 day eSIM

10GB

¥3,300

Find Out More

8 day eSIM

50GB

¥3,900

Find Out More

31 Day Data Only eSIMs

8 day eSIM

10GB

¥3,850

Find Out More

8 day eSIM

50GB

¥4,900

Find Out More

Coverage

Our network covers over 99% of Japan's population, so you can be confident that you'll get a highly reliable service with ultra-fast data speeds and excellent coverage.

testimonial

" I was very glad to have located mobal. Nowadays, we are so hooked up on the internet for news, facebook, instagram and whatsapp etc. I would recommend anyone to Mobal if you can't live without internet :) "
Ngo, Singapore

English Speaking Customer Support

We understand that the last thing you want to worry about while you are finding your feet in Japan is your phone service. We provide the best possible products and services with clear, simple instructions so that your service should just work!

But, if you do have a question or a problem, we're here for you! Our online support pages give you quick, simple instructions and downloadable user guides for quick access. You get access to your own online secure account where you can check your charges, view your itemized usage and update your personal details. Plus, we've also got real, live humans available by email, social and live chat, so we're here for you if you need a helping hand!

Our staff are native English speakers, so we guarantee you'll get easy, friendly English-language support whenever you need it!

testimonial

" The staff were very helpful with great English, and made the experience easy, far better than some of the other SIM services I encountered. Would definitely recommend Mobal, and will be using them next time I visit Japan. "
Richard, UK

Profits Go To Charity

With a Mobal SIM, you don't just travel the world, you make it a better place!
tony smith Mobal chairman

It all started with one man's desire to make calls while traveling...

Mobal was the brainchild of Chairman Tony Smith. As a lifelong international traveler, he was constantly frustrated when trying to keep in touch with family, friends & business contacts on his many trips overseas.

On the back of the success of the international cell phone service he has established a number of charities with a desire to change the world.

In February 2016, Tony set up Seibo, a registered Japanese non-profit organisation with a simple aim: to feed every hungry child in the world a hot meal in school!. School feeding carries many benefits - education, nutrition and health, gender equality, food security, poverty alleviation - in one single meal. The world would be changed if every hungry child in it were to receive a meal at school.

Mobal guarantees that the majority of profits go to its charities, so with your Mobal SIM, you don't just travel the world, you make it a better place!

FAQs

If you've never heard of Mobal before, here are some of the facts about us:

a) Mobal is one of the world's longest running cell phone providers and was founded in 1989. We have offices in Japan, Europe & North America, so we're well placed to serve during your stay in Japan, before and after your trip!

b) You're in good company! Since 1989, Mobal has served over 250,000 international travelers and has earned great reviews from the likes of Frommer's, Budget Travel and TIME Magazine. We specialize in providing English-language service to travelers and most importantly, we're dedicated to keeping things simple (which we know isn't always the case with traditional Japanese providers!).

c) Mobal guarantees that the majority of profits go to charity. So, with a Mobal SIM, you don't just travel the world, you make it a better place!

As you can see, we're a well-established company with a proven reputation. We are dedicated to providing a great service, and we would love you to join our community of international travelers!

Sure! Our Japan SIM cards are available too - get your Japan SIM card here.

You can use Mobal eSIMs in any unlocked device that's compatible with eSIMs and supports the Band 1 (2100MHz) frequency. - how to check if your phone is eSIM compatible.

That means that any Android smartphone or Apple iPhone that is compatible with eSIMs can use a Mobal Japan eSIM, including USA iPhone 14s and 15s which are eSIM-only.

Can I get a physical SIM card instead?
Sure! We have physical SIMs too - get your Japan SIM card here.

What does "unlocked" mean?
If your device is "unlocked", it means that it can work with a SIM from any network. If your device is "locked", it is restricted to work only on your regular carrier's network. Your device must be "unlocked" to work with a Mobal eSIM.

How do you know if your phone is unlocked?
If you purchased your device as an "unlocked" or "SIM Free" device from a retailer such as Amazon, then your device is almost certainly already unlocked. This means that it will work with our eSIM. If you purchased your device directly from your carrier (AT&T, T-Mobile, etc.), your device is probably locked and, therefore, it may not work with our eSIM. If you're still not sure whether or not your device is unlocked, simply contact the store where you purchased your device from.

My device is locked. What can I do?
If your device is locked, it may be possible to get it unlocked - simply ask your provider about this.

Data is superfast, free and always on - you'll get 1GB, 3GB, 10GB, 30GB or 50GB of fast 4G data depending on which eSIM you choose.

If you use up your entire allowance, your data speed will be reduced to a maximum of 200 Kbps. These reduced speeds may not be sufficient for streaming music or video, but they will still allow activities such as web browsing, emailing, posting to social media, Whatsapp messaging, etc.

Yes, our service supports tethering/hotspot use, however, we cannot guarantee that this feature will work with all devices/operating systems.

Yes! Using VoIP services for calling and instant messaging can be a great way to keep in touch rather than paying extra for traditional voice calls & texts.